Сертификация Аккредитация Стандартизация Системы менеджмента Премия Правительства РФ в области качества Обучение Разъяснения для таможни и консультации

Главная Премия Правительства Российской Федерации в области качества Information of Quality Award of the Government

Name of the Award
Quality Award of the Government of the Russian Federation

Founder
Government of the Russian Federation

Organizational and technical support
Ministry of Industry and Energy of the Russian Federation, Federal Agency on Technical Regulating and Metrology

Evaluation criteria for competitors
Based upon the EFQM Model of Business Excellence

Year of Award founding
1996

Awarding frequency
Annually since 1997

Secretariat
All-Russia Scientific Research Institute for Certification (VNIIS)
Contact
tel.:07 (495) 253-01-77
fax: 07 (495) 253-33-95
e-mail: vgaleev@gost.ru
www.vniis.ru


Quality and competitiveness are inseparably linked with each other. Under present-day conditions of competition quality becomes the most important factor of success in the sales promotion of products for the organizations that are planning to consolidate their position at the market in future. However, quality achievement is not a just-a-moment process - it requires a systematic approach.

Considering the setting-up of national and international quality awards as a form of further development of systematic approach to quality management and understanding the necessity of drawing, in effective and simple form, the attention of Russian organization managers to quality issues, in 1992 the Gosstandart of Russia (now - Federal Agency on Technical Regulating and Metrology) took the lead in introducing the Russian quality award based on the international experience of national and international awarding.

As a result of followed organizational and methodical work, in April, 1996 the Government of the Russian Federation instituted the Quality Awards that are annually awarded on competition base to organizations for the achievement of remarkable results in the field of product and service quality and the implementation of highly effective quality management methods. The great assistance to the implementation of the Award Program was provided by our foreign partners - SIDA, Recomate, SIQ (Sweden), EFQM.

Not more than 12 Awards may be granted annually. Besides prizes and diplomas, winners receive the right to use the Award symbols in their advertising materials according to the world-wise practice. The awarding ceremony is officially carried out in the Awarding Hall of the House of the Government of the Russian Federation.

The Council for the Quality Awards of the Government of the Russian Federation defines the procedures for the conduct of competition and the expert examination of participants` application materials, approves experts and organizations-finalists (to be visited), as well as prepares and submits awarding proposals to the Government of the Russian Federation.

The Council is composed of the managers of executive federal bodies, leading quality management scientists and specialists, the representatives of public associations and is chaired by the Minister of Industry and Energy of the Russian Federation. The Federal Agency on Technical Regulating and Metrology ensures the organizational and technical support of Council activities.

The Secretariat of the Awarding Council that operates on the base of the All-Russia Scientific Research Institute for Certification (VNIIS) is responsible for the training of experts for competitor’s assessment, the informational support of competition, the organization of expert examination of application materials and their site visits.

The importance of the European market for Russian enterprises and organizations taken into consideration, the Award criteria were harmonized with those of the European Quality Award so that interested organizations were able to organize their work on the same principles, which are used by many foreign companies. Besides, this practice makes easier the preparatory work of Russian organizations if they decide to participate in the competition for the European Quality Award.

Nevertheless, the Russian Award model is not the precise copy of the European Award. It was developed taking into consideration the real conditions of work under which the enterprises of our country operate.

The expert examination of participants` application materials is carried out in two stages by analogy with European and other awards. At first stage experts evaluate the report by an organization on its self-assessment, and at the second stage they execute site visits.

The awarding ceremony of the winners is solemnly performed in the Awarding Hall of the Government of the Russian Federation. Awards are presented to the heads of organization-winners by the Chairman or Deputy Chairman of the Government of the Russian Federation.

Since 1997 the applications for participation in the quality competitions were received from organizations residing in 67 subjects of the Russian Federation (Russia is composed of 89 subjects in all). The principles of Total Quality Management that are the foundation of Award model have been adopted by organizations of various industries and service sectors and now they demonstrate how successful may be the organizations that are purposefully carrying out the quality work and creatively using advanced national and foreign experience.

Ten conducted competitions allowed bringing to light the Russian organizations that are leaders in quality, actively use various quality management instruments and have achieved success in business for this reason.

Now Russian enterprises may benchmark their activities both with foreign and national practices of successful implementation of TQM principles as, in compliance with the competition conditions, the winners of Russian Awards are ready to share their experience with all enterprises interested.

Since 1997, 80 organizations from 68 subjects of the Russian Federation have become the winners. Among them, there are famous enterprises and young companies that appeared and have been successfully developing in the last decade. The majority of winners belong to the enterprises of black and non-ferrous metallurgy, food industry, atomic power engineering, aerospace industry, machine-building industry, instrument-making industry and health care and educational organizations.

The success of organizations that have become the winners of the Quality Awards produce strong evidence of the fact that any enterprise, which will base its work on the same principles, may improve the quality of its products and the image of organization, ensure the competitiveness of products, strengthen mutually beneficial relations with partners, raise the level of personnel satisfaction and social protection, secure the stable financial position.

From year to year, the quality competitions enhance the prestige among organizations. A notable intensification of struggle for the right to be called a leader shows aspirations of national organizations managers to win the Award considering it to be the highest recognition of quality in Russia.

One of the achievements of competition organization is the training, in co-operation with foreign teachers, of a considerable group of Russian specialists from various industries, service sectors and regions to work as experts in competitor assessment. From year to year, their authority is raising and demand for them is growing. The experts, being specialists of high qualification, became real promoters of advanced quality management tools in their regions.

The competition for the Quality Awards of the Government of the Russian Federation has been taken as the base for the organization of regional competitions, which models are often harmonized with that of the competition for the Russian Quality Award. The number of such competitions is growing.

For many years, quality competitions have been conducted in Yaroslavl Region. During the last years, quality competitions were conducted under the aegis of local administrations in Sankt-Petersburg, Leningrad Region, Rostov Region, Penza Region, Tomsk Region, Ulianovsk Region, Republics of Tatarstan and Chuvashia and other areas. Moreover, this is the prerequisite for the situation when the organizations will participate in the competition for the Quality Awards of the Government of the Russian Federation after they receive the experience in regional competitions.

There is no doubt that this process will be long and gradual, but the experience has shown that as soon as some region establishes its "own" Award the organizations, at their disposition, try to "test" their achievements against this Award criteria and only after success in regional competition apply for the participation in the All-Russia Competition.

Some Federal Ministries have also established their sectional awards. Thus, the Federal Service for Supervision in the field of Education and Science has used the criteria of the Russian Quality Award in the development of its competition. For several years sectional competitions have been conducted by the Federal Agency for Communications of the Russian Federation.

The self-assessment that is widely used by foreign companies is now gaining the recognition by national enterprises and organizations as the instrument of continuous activity improvement and better consumer satisfaction. Moreover, they use it not only for the purpose of competition.

To make materials related to competitions for the Russian Quality Award more accessible for all organizations interested, the Secretariat of the Awarding Council included them into information on the Internet sites of the Ministry of Industry and Energy of the Russian Federation , the Federal Agency on Technical Regulating and Metrology and VNIIS.